Terms & Conditions
To ensure the best experience for all, we've outlined the following terms and conditions. These are mutual agreements to create a safe, respectful, and fulfilling retreat for attendees, staff, and the local community. By participating, you agree to these guidelines. Please read them carefully and feel free to contact us with any questions.Booking and Payment
- Payment Options: Secure your spot with full payment or a non-refundable deposit of $500 AUD. Flexible payment plans are available for early bookings. Full payment is due a month before the event commences.
- Payment Methods: We accept payments via bank transfer or through our online platform.
- Custom Payment Plans: Please contact us to arrange a payment plan that suits your financial needs. Our team will assist you directly.
Custom Payment Plans: Please contact us to arrange a payment plan that suits your financial needs. Our team will assist you directly. Please note that a 10% fee is charged for payment plans. This fee helps cover the administrative costs involved in managing multiple payments and ensures everything is handled smoothly, allowing us to continue offering flexible options for your convenience.
Cancellations and Refunds
- Cancellation Policy: If you need to cancel, written notice must be provided 45 days before the retreat start date for a partial refund (based on expenses incurred). Cancellations made within 30 days of the retreat are non-refundable.
- Booking Transfers: You may transfer your booking to another guest by submitting a request at least 15 days prior, with a $100 administrative fee. The new guest must meet the retreat's eligibility criteria.
Flights and Travel Insurance
- Flights: Participants are responsible for booking their flights to and from Bali.
- Travel Insurance: We strongly recommend purchasing insurance that covers trip cancellations and medical emergencies. Documentation for claims can be provided upon request.
Transportation
- Airport Transfers: Participants are responsible for arranging and paying for their own transportation to and from the retreat. While we do not provide direct airport transfers, we can recommend trusted local transport services to assist with your travel arrangements upon request. Transport is approximately $20-$40, depending on the location.
Health and Safety
- Participant Health: Please ensure you are in good health to engage in retreat activities. Disclose any medical conditions, allergies, or dietary restrictions before the retreat.
- Participation Right: For safety reasons, we reserve the right to refuse participation
Liability Waiver
By attending the retreat, participants acknowledge the inherent risks involved and agree to waive any claims against the organizers for injury or loss. We strongly recommend securing travel insurance.
Code of Conduct
- Respectful Behaviour: All participants are expected to behave respectfully toward each other and the staff. Disruptive behaviour may result in removal from the retreat without refund.
- Confidentiality: Respect the privacy of fellow participants. Information shared during group activities should not be disclosed without consent.
Photography, Videography, and Digital Detox
- Capturing Memories: Our professional team will document the retreat for promotional use. If you do not wish to appear in photos or videos, please inform us in advance.
- Personal Photography: You are welcome to take photos during your stay but must obtain consent before sharing images of others publicly.
- Digital Detox: We encourage limiting phone use to enhance mindfulness. While full disconnection isn't mandatory, we ask that phone use be restricted to designated areas.
Emergency Contact
For urgent matters, we provide an emergency contact number for your family or colleagues to reach you during the retreat. Please share this number with them before your arrival.
Intellectual Property
All materials provided during the retreat are the intellectual property of the organizers and cannot be reproduced without prior consent.
Data Protection
Your personal information is protected in compliance with applicable privacy laws. It will be used solely to facilitate your retreat experience and will not be shared with third parties without your consent.
Feedback and Complaints
We welcome your feedback and are committed to providing an enriching retreat experience. If you have any concerns, please contact us, and we will address them promptly.
Terms and Conditions Adjustments
Any changes to these terms will be communicated via email or through our website. We are dedicated to transparency and will ensure you are well-informed of any updates.
Cancellation by Organisers
In the unlikely event we need to cancel the retreat due to low participation, natural disasters, or other unforeseen circumstances, we will offer a full refund or the option to transfer your booking to a future date.
Weather and Environmental Conditions
Retreat activities may be subject to change based on weather or environmental factors. No refunds will be issued for changes due to such conditions, but we will make every effort to provide alternative arrangements.
Governing Law
These terms are governed by the laws of counrty travelling to and Australia. Any disputes will be subject to their jurisdiction.
By proceeding with your booking, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.
This format provides clarity, conciseness, and an inviting tone that suits the retreat's overall experience while maintaining professionalism
